2020 Companies

  • NRG Retail Sales Associate - FT

    Requisition ID
    2018-39491
    Job Class
    Full Time
    City
    Belle Vernon
    State
    PA
    Req Priority
    1
  • Overview

    NRG FT Sales Associate IMAGE

    Duties and Responsibilities

    • Sell products and services in a retail store, kiosk, and/or event environments
    • Maintain professional interaction with both customers and fellow employees
    • Meet or exceed personal sales goals on a monthly basis
    • Courteously welcome customers and offer assistance
    • Direct customers by escorting them to displays; assess needs and suggests products to fit those needs
    • Advise customers by providing information on products and services
    • Help customers make selections by building customer confidence
    • Accurately document and report sales
    • Contribute to team effort by accomplishing related results as needed
    • Responsible for accurately tracking and communicating all activity to Retail Operations
    • Ensure work station/kiosk is clean, well-organized, functional and presentable at all times
    • Responsible for submitting all paperwork completely and accurately

    Performance Measurements:

    • Regular and prompt attendance
    • Meet established monthly/weekly sales quota/goals
    • Customer/client satisfaction based on rejection percentage and substantiated complaints

    Qualifications:

    • High school diploma or equivalent required; Business degree preferred
    • Six (6) months prior sales, retail, telecom or marketing experience
    • Demonstrated knowledge of products and services
    • Excellent communications, presentation, interpersonal and problem-solving skills
    • Impeccable integrity and commitment to customer satisfaction
    • Ability to multi-task in a fast-paced, team environment
    • Ability to work flexible weekends including evenings, weekends and holidays
    • Ability to maintain customer confidentiality

    Next Steps

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