2020 Companies

  • Retail Sales Manager - Reliant

    Requisition ID
    Job Class
    Full Time
    Fort Worth
    Req Priority
  • Overview

     Logo Reliant

    Immediate full-time (FT) Retail Sales Manager opportunity available for fun and energetic sales leaders who are willing to learn and sell a service that sells itself!



    The Reliant Retail Sales Manager (RSM) is a leader of one of the fastest growing sales channels in the retail industry, including an annual compensation ranging from $45k-$60k.

    In this role, you will be empowered to lead a team and make decisions that will affect your career by driving the success of our Reliant Energy retail channel.  As an RSM, you will be responsible for overseeing one of our premier retail locations and lead and manage others in delivering superior sales and exceptional customer experience.  



    At 2020 Companies, we train our teams how to effectively communicate, interact, and influence all types of customers and co-workers. You'll learn the best sales techniques to resolve conflict, solve problems all while improving your sales skills. Most importantly, you will work in a fun environment allowing you to mentor, train, develop, manage and promote a staff of your own. 

    The Retail Store Manager position not only offers professional development but a career path that starts here and progresses to District/Market Manager and Regional Manager supported by a leadership training program for those who qualify. Your course is limitless!


    Reliant, by NRG is the leading integrated power company in the US, built on the strength of the nation’s largest and most diverse competitive platform. A Fortune 200 company, NRG creates value through best in class operations, reliable and efficient electric generation, and a retail platform serving residential and commercial businesses.



    For nearly 25 years, 2020 Companies has been one of the premier outsourced sales and marketing agencies in the US launching and advocating new products and brands, penetrating new consumer segments, and executing sales and marketing strategies. 2020 trains our teams to succeed in any environment and equips them with the best technology and training to be flexible, engaging, and adept at solving problems.



    • Weekly Base Pay
    • Uncapped Commission and Monthly Bonuses
    • Paid Training
    • Opportunity for advancement, based on performance
    • No Door-to-Door, Cold Calling, or Telemarketing
    • Benefits and 401K





    Duties and Responsibilities

    Job Description:

    • Supervise team members
    • Train team members
    • Client deposit follow-up
    • Professionally resolve customer complaints; escalate as appropriate
    • Accurately submit work schedules to Manager for approval
    • Overall store production
    • Assist team members with closing sales
    • Ensure compliance with Company policy and procedures
    • Accurately track inventory receipt and count as appropriate
    • Review time sheets for accuracy
    • Meet or exceed personal sales goals on a monthly basis
    • Courteously welcome customers, offer assistance, assess needs and suggests products
    • Responsible for accurately tracking and communicating all activity to Retail Operations
    • Perform all other duties as assigned

    Performance Measurements:

    • Achieve posted store activation goal
    • Meet established monthly/weekly personal sales quota/goals
    • Customer/client satisfaction based on rejection percentage and substantiated complaints


    • High School Diploma or GED required
    • Demonstrated long-term excellent sales performance
    • Proven record of successful management/leadership
    • Excellent communications, presentation, interpersonal and problem-solving skills
    • Impeccable integrity and commitment to customer satisfaction
    • Ability to multi-task in a fast-paced, team environment
    • Ability to work flexible weekends including evenings, weekends and holidays
    • Able to work autonomously with excellent time management skills

    Next Steps

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