2020 Companies

Syndicated Merchandising Manager

Requisition ID
Job Class
Full Time
Req Priority

Duties and Responsibilities

  • Manage, motivate, direct and coordinate activities of team members to meet and/or exceed sales/merchandising goals and objectives
  • Personally accountable for team members and all documents pertaining to team productivity
  • Fulfill the role of a FMR during absences, vacations, when short staffed or as needed
  • Responsible to accurately track head count, kiosk revenue and changes
  • Effectively provide daily direction, training, and guidance while ensuring retention of superior FMRs
  • Run all sales meetings; make daily schedule for teams
  • Successfully determine staffing requirements, interview, hire, develop, and manage new employees
  • Attend meetings and conference calls as required
  • Ensure adherence to all company policies and procedures
  • Administer and document all counsellings and terminations appropriately, accurately and in a timely manner while following established procedures
  • Executes retail merchandising tasks as scheduled
  • Performs stores/tasks in efficient/cost effective manner
  • Accurately reports completed retail tasks via designated systems on the day the work is performed
  • Communicates effectively with store personnel regarding tasks, activities, promotions, and objectives
  • Completes required training and certification programs
  • Uses a digital camera and the ability to take photos, resize them and upload as required
  • Ability to implement retail schematics and merchandising materials as assigned
  • Flexibility to participate in team scheduled tasks and clients work-withs
  • Assist in temporarily overseeing additional stores/kiosks as business needs dictate
  • Dress and act professionally at all times
  • Perform all other duties as assigned
style="margin: 0px;">Performance Measurements:

  • Ensure teams meets established weekly/monthly productivity goals/quota
  • Maintain proper headcount in market
  • Customer/client satisfaction based on team rejection percentages and substantiated complaints
  • Associates Degree required; Bachelors Degree preferred
  • 3+years retail experience is preferred
  • Plan-o-gram experience preferred
  • Excellent verbal and written communication, presentation and interpersonal skills
  • Ability to stage a consultative selling process that overcomes objections and connects with customer needs
  • Strong customer service orientation
  • Demonstrate ethical and professional standards in a business environment
  • Demonstrate good judgment and initiative, make decisions and problem solve
  • Able to work autonomously with excellent time management skills
  • Must have and maintain reliable transportation and state-required minimum liability automobile insurance coverage
  • Ability to travel locally up to 50+% and work flexible hours including evenings and weekends
  • Valid driver's license is required as travel to additional locations may be necessary
  • Automobile liability insurance is required to be maintained
  • Work flexible shifts (am or pm), weekends and/or holidays based on store requirements and needs

Next Steps

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